Returns & Exchanges
At Vitesse, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
- 2.Prepare for Shipping
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Schedule a Pickup
Print your prepaid shipping label and schedule a carrier pickup or drop off the package at any authorized shipping location.
- 4.Receive Your Refund
Once our quality control team inspects the returned furniture, your refund will be processed to your original payment method within 5-7 business days.
